FAQs

Nature’s Energy Bathhouses & Day Spas – FAQs

Last updated: 28 October 2025

1. Why choose Nature’s Energy over other Sydney bathhouses?

Nature’s Energy clearly offers the best-value bathhouse in Sydney because you pay a similar session price to other major bathhouses (from $40–$50 for early sessions, or $60–$70 for 90 minutes) but you get more included:

  • Traditional sauna included

  • Infrared sauna included (others often charge extra)

  • Medical-grade red light therapy included (similar standalone sessions in Sydney are often $40–$100)

  • Steam room and hot spa/mineral pool included

  • Ice baths / cold contrast included

  • Sea-salt scrub and botanical body wash included

  • Towel, locker, herbal tea and Celtic hydration salts included

  • Beautiful, nature-led sanctuaries (real plants, natural light), whisper-only

So for a $60–$70 bathhouse visit, you’re getting what many other venues sell as separate add-ons.

2. What’s included in a bathhouse visit?

Every bathhouse session includes:

  • Traditional sauna

  • Infrared sauna

  • Steam room

  • Hot spa / mineral or magnesium pool (varies by location)

  • Ice bath / cold contrast

  • Medical-grade red light therapy (full-body at Glebe and Balmain; smaller panel + salt space at Newtown)

  • Showers with Australian sea-salt scrub and botanical body wash

  • Recovery/lounge with herbal tea and Celtic hydration salts

  • 1x towel

  • Lockers, changerooms, toiletries and hair dryers

You do not pay extra for infrared, red light, towels or lockers.

3. Do facilities differ by location?

Yes — all locations have the full thermal circuit, and each has its own strengths.

Glebe (105 Glebe Point Rd)

  • 6:30am–8:30pm, 7 days

  • 2 x traditional saunas, 3 x infrared saunas

  • Steam room, hot spa, 4 ice baths, 4 pail showers

  • Outdoor/reflexology areas

  • Five full-body medical-grade red light panels

  • Best for: biggest space, groups (up to 36), contrast therapy lovers

Balmain (312 Darling St)

  • 6:30am–9:30pm, 7 days

  • Magnesium mineral pool

  • Finnish sauna, infrared sauna, steam room

  • Stone-carved ice baths

  • Full-body medical-grade red light therapy

  • Best for: early/late visits, Rozelle/Birchgrove/Drummoyne locals

Newtown (173 King St)

  • 10:00am–8:00pm, 7 days

  • 90-minute sessions from $60

  • Sauna, steam, hot spa, ice bath

  • Infrared included

  • Medical-grade red light + salt space

  • Best for: Inner West locals (Newtown, Enmore, Erskineville, Marrickville)

  • No Sunrise Sessions at Newtown

4. How much does it cost?

  • Glebe: from $40 (Mon–Thu Sunrise), $50 (Fri–Sun Sunrise), $60 (90 mins Mon–Thu), $70 (90 mins Fri–Sun)

  • Balmain: same price band as Glebe

  • Newtown: 90-minute sessions from $60 (10am–8pm, 7 days)

This puts Nature’s Energy in line with other major Sydney bathhouses — the difference is that our price already includes infrared, medical-grade red light, towel, locker and tea.

5. How do I make a booking online?

6. What is your booking & payment policy?

  • Appointments are paid at the time of booking

  • Day Spa Packages/Add-ons booked online: we may contact you before your appointment or at check-in to finalise payment

  • Please arrive 15 minutes early for check-in and changeover

  • We require guest details to send forms, reminders and important updates

Full terms: https://www.naturesenergy.com.au/pages/spa-etiquette

7. Can I reschedule or cancel?

Manage your booking here:
https://naturesenergy.zenoti.com/webstoreNew/user/signIn

  • 24+ hours’ notice: full value held as credit for 6 months

  • Less than 24 hours: 50% forfeited; 50% held as credit for 6 months

  • No show: charged in full

  • Groups (3+): 72+ hours’ notice

  • If you’re unwell: contact us — we offer a one-time full credit to rebook within 6 months

  • No refunds

8. Do you offer couples experiences?

Yes.

  • Escape for Two (bathhouse + massage)

  • Signature Massage for Two

  • Or: book two individual services at the same time online

  • The bathhouse is communal and mixed-gender; if you want private use, contact us to discuss whole-bathhouse hire (subject to location and time)

Couples info: https://www.naturesenergy.com.au/pages/couples

9. How do group bookings work?

10. If I book a massage or facial, can I also access the bathhouse?

Yes — and we recommend it.

  • Book the bathhouse as a separate service

  • Or choose a Day Spa Package that includes bathhouse + treatment

  • Bathhouse before a treatment improves circulation and results

11. Do you sell bathhouse packs or memberships?

12. How do I redeem a promo code online?

  1. Choose your service, date and time (make sure it matches the promo rules)

  2. Click Book Now and log in

  3. Enter your promo code in the Promo Code field and apply

Note: promo codes do not apply to bookings with more than one guest.

13. How do I redeem or buy a gift card?

14. Do you offer Health Fund rebates?

Yes. If your fund covers Remedial or Deep Tissue:

  • Book from the Massage (Health Fund) menu

  • Pay the 20% deposit online

  • Present your private health fund card at checkout

  • Any balance/refund is processed within 3 days

15. What’s your age policy?

  • Guests must be 16+

  • Guests aged 16–17 must be supervised by a parent/guardian

16. I’m pregnant / I have a health condition — is it safe?

  • We cannot admit pregnant guests to the bathhouse

  • We do not offer pregnancy massage

  • Guests with contagious conditions, open wounds or skin conditions should not use the bathhouse

  • If you are undergoing chemo/radiation; have heart/blood pressure issues; recent surgery/injury; DVT; or seizures — please seek medical advice before booking

  • Participation is voluntary and at your own risk

17. What are the key bathhouse etiquette rules?

  • Whisper-only, low voices at all times

  • Swimwear required at all times

  • Shower before use; sit on a towel in saunas

  • No footwear in saunas/steam

  • No products/oils/salts on sauna rocks or in pools

  • No photography without consent

  • Inappropriate, aggressive, sexual or discriminatory behaviour = immediate removal, no credit

Full etiquette: https://www.naturesenergy.com.au/pages/bathhouse-etiquette

18. Where are you located and what are the hours/parking?

Glebe

  • 105 Glebe Point Rd, Glebe

  • Hours: 6:30am–8:30pm, 7 days

  • Parking: no on-site; 2-hour metered on Glebe Point Rd; nearby 2-hr streets (check signs)

Balmain

  • 312 Darling St, Balmain

  • Hours: 6:30am–9:30pm, 7 days

  • Parking: no on-site; 2-hr free behind on Beattie St; 2–4 hrs along Darling St (check signs)

Newtown

  • 173 King St, Newtown

  • Hours: 10:00am–8:00pm, 7 days (no Sunrise Sessions)

  • Parking: nearby 2-hr side streets; car parks on Lennox St and Edgeware Rd; longer stays on Church St (check signs)

19. Do you have a public holiday surcharge?

Yes.

  • Bathhouse: +$10

  • Services (massage, facials, spiritual): +15%

20. Do you sell products and gifts?

Yes — skincare, mists, candles, ritual products and gifts online and in-store.

21. What are your payment and refund terms?

22. I need help — how do I contact you?