FAQs

Nature’s Energy Bathhouses & Day Spas – FAQs

Last updated: 11 April 2026

Glebe 105 Glebe Point Rd
Mon-Sun 6:30am-8pm

Balmain 312 Darling St
Mon-Sun 6:30am-8pm

Newtown 173 King St
Mon-Fri 10am-8pm, Sat 9am-7pm, Sun 10am-7pm

April 27 Open As Usual

Public Holiday Surcharges Apply

Christmas Day: Closed
Boxing Day: Closed
New Year's Eve: Closing 5pm (Balmain 3pm)
New Year's Day: Closed


1. Why choose Nature’s Energy over other Sydney bathhouses?

Nature’s Energy clearly offers the best-value bathhouse in Sydney because you pay a similar session price to other major bathhouses (from $39–$49 for early sessions, or $59–$69 for 90 minutes), but you get more included:

  • Traditional sauna included

  • Infrared sauna included (others often charge extra)

  • Medical-grade red light therapy included (similar standalone sessions in Sydney are often $40–$100)

  • Steam room and hot spa/mineral pool included

  • Ice baths / cold plunge contrast therapy included

  • Sea-salt scrub and Australian botanical body wash included

  • Towel, locker, herbal tea and Celtic hydration salts included

  • Beautiful, nature-led sanctuaries (real plants, natural light), whisper-only

So for a $39–$69 bathhouse visit, you’re getting what many other venues sell as separate add-ons.


2. What’s included in a bathhouse visit?

Every bathhouse session includes:

  • Traditional sauna

  • Infrared sauna

  • Steam room

  • Hot spa / mineral or magnesium pool (varies by location)

  • Ice bath / cold plunge

  • Medical-grade red light therapy (full-body at Glebe and Balmain; smaller panel + salt space at Newtown)

  • Showers with Australian sea-salt scrub and botanical body wash

  • Pail showers in Glebe and Newtown
  • Recovery/lounge with herbal tea and Celtic hydration salts

  • 1x towel

  • Lockers, changerooms, toiletries and hair dryers

You do not pay extra for infrared sauna, red light therapy, your first towel or locker access.

Hand-blended Nature's Energy skincare products alongside Leif body care products are also at your disposal throughout the changerooms and bathhouses.


3. Do facilities differ by location?

Yes — all locations have the full thermal circuit, and each has its own strengths.

Glebe (105 Glebe Point Rd)

  • 6:30am–8pm, 7 days

  • 2 x traditional saunas, 3 x infrared saunas

  • Steam room, hot spa, 4 ice baths, 4 pail showers

  • Outdoor/reflexology areas

  • Five full-body medical-grade red light panels

  • Best for: biggest space, groups (up to 36), contrast therapy lovers

Balmain (312 Darling St)

  • 6:30am–8pm, 7 days

  • Magnesium mineral pool

  • Finnish sauna, infrared sauna, steam room

  • Stone-carved ice baths

  • Full-body medical-grade red light therapy

  • Best for: early/late visits, Rozelle/Birchgrove/Drummoyne locals, groups up to 20

Newtown (173 King St)

  • 90-minute sessions from $59

  • Sauna, steam, hot spa, ice bath

  • Infrared included

  • Medical-grade red light (1x face, neck and decolletage size panel) + salt space

  • Best for: Inner West locals (Newtown, Enmore, Erskineville, Marrickville), groups of 5-10 guests (our most ideal venue for private group bathhouse bookings)

  • No Sunrise Sessions at Newtown


4. How much does it cost?

  • Glebe: from $39 (Mon–Thu Sunrise), $49 (Fri–Sun Sunrise), $59 (90 mins Mon–Thu), $69 (90 mins Fri–Sun)

  • Balmain: same as Glebe

  • Newtown: $59 (90 mins Mon–Thu), $69 (90 mins Fri–Sun)

These prices are very competitive versus other major Sydney bathhouses — the difference is that our price already includes infrared sauna, medical-grade red light therapy, salt scrub, your first towel, locker, skincare products and toiletries, access to hair dryers, Celtic hydration salts and our own hand-blended herbal teas.


5. How do I make a booking online?


6. What is your booking & payment policy?

  • Appointments are paid at the time of booking

  • Day Spa Packages/Add-ons booked online: we may contact you before your appointment or at check-in to finalise payment

  • Please arrive 15 minutes early for check-in

  • We require guest details to send forms, reminders and important updates

Full terms: https://www.naturesenergy.com.au/pages/spa-etiquette


7. Can I reschedule or cancel?

Manage your booking here:
https://naturesenergy.zenoti.com/webstoreNew/user/signIn

  • 24+ hours’ notice: full value held as credit for 6 months

  • Less than 24 hours: 50% forfeited; 50% held as credit for 6 months

  • No show: charged in full

  • Groups (3+): 72+ hours’ notice

  • If you’re unwell: contact us — we offer a one-time full credit to rebook within 6 months

  • No refunds


8. Do you offer couples experiences?

Yes.

  • Escape for Two (bathhouse + massage)

  • Signature Massage for Two

  • Or: book two individual services at the same time online

  • The bathhouse is communal and mixed-gender; if you want private use, contact us to discuss whole-bathhouse hire (subject to location and time) - our Newtown bathhouse is ideal for groups of 5-10, for private bookings

Couples info: https://www.naturesenergy.com.au/pages/couples


9. How do group bookings work?


10. If I book a massage or facial, can I also access the bathhouse?

The bathhouse must be booked as a separate service; it is not automatically included with massage or facial bookings. Or, book a day spa package which includes multiple services, including the bathhouse.

  • Book the bathhouse as a separate service

  • Or choose a Day Spa Package that includes bathhouse + treatment

  • Bathhouse before a treatment improves circulation and results


11. Do you sell bathhouse packs or memberships?


12. How do I redeem a promo code online?

  1. Choose your service, date and time (make sure it matches the promo rules)

  2. Click Book Now and log in

  3. Enter your promo code in the Promo Code field and apply

Note: promo codes do not apply to bookings with more than one guest.


13. How do I redeem or buy a gift card?


14. Do you offer Health Fund rebates?

Yes. If your fund covers Remedial or Deep Tissue:

  • Book from the Massage (Health Fund) menu

  • Pay the 20% deposit online

  • Present your private health fund card at checkout in-store

  • Any balance/refund is processed within 3 days

  • There is a $10 surcharge on Health Fund appointments on Saturdays and Sundays.

15. What’s your age policy?

  • Guests must be 16+

  • Guests aged 16–17 must be supervised by a parent/guardian

  • Guests aged 18+ do not require supervision

16. I’m pregnant / I have a health condition — is it safe?

  • We cannot admit pregnant guests to the bathhouse, massages, facials or healings - pregnant women can only attend spiritual readings

  • We do not offer pregnancy massage or facials

  • Guests with contagious conditions, open wounds or skin conditions should not use the bathhouse

  • If you are undergoing chemo/radiation; have heart/blood pressure issues; recent surgery/injury; DVT; or seizures — please seek medical advice before booking

  • Participation is voluntary and at your own risk


17. What are the key bathhouse etiquette rules?

  • Whisper-only, low voices at all times

  • Swimwear required at all times

  • Shower before use; sit on a towel in saunas and dry yourself before entering the infrared sauna

  • No footwear in saunas/steam rooms

  • No products/oils/salts on sauna rocks or in pools

  • No photography without consent

  • Inappropriate, aggressive, sexual or discriminatory behaviour = immediate removal, no credit

Full etiquette: https://www.naturesenergy.com.au/pages/bathhouse-etiquette


18. Where are you located and what are the hours/parking?

Glebe

  • 105 Glebe Point Rd, Glebe

  • Hours: 6:30am–8pm, 7 days

  • Parking: no on-site; 2-hour metered on Glebe Point Rd; nearby 2-hr streets (check signs)

Balmain

  • 312 Darling St, Balmain

  • Hours: 6:30am–8pm, 7 days

  • Parking: no on-site; 2-hr free behind on Beattie St; 2–4 hrs along Darling St (check signs)

Newtown

  • 173 King St, Newtown

  • Hours: 10:00am–8:00pm Mon-Fri, 9am-7pm Saturday, 10am-7pm Sunday (no Sunrise Bathhouse Sessions)

  • Parking: nearby 2-hr side streets; car parks on Lennox St and Edgeware Rd; longer stays on Church St (check signs)


19. Do you have a public holiday surcharge?

Yes.

  • Bathhouse: +$10

  • Services (massage, facials, spiritual): +15%


20. Do you sell products and gifts?

Yes — skincare, mists, teas, essential oil blends, crystals, candles, and other gifts online and in-store.


21. What are your payment and refund terms?

  • Appointments are paid at the time of booking

  • Some online day spa packages/add-ons are finalised over the phone or via payment link before you attend - we require all bookings to be fully paid in advance

  • We do not offer refunds, only credits with the required notice

  • Full policies: https://www.naturesenergy.com.au/pages/spa-etiquette


22. I need help — how do I contact you?

WHOLEBEING DAY SPA & BATHHOUSE

Gift Cards

Gift… what they truly need.
Time to pause.
Space to reset.
A moment to reconnect with nature and self.
From bathhouse to massage, spiritual services and facials, to wholebeing rituals — let them choose exactly how they want to feel.
Gift... Nature’s Energy.